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Monday, October 02, 2006

You don't need special equipment to use this service

Many customers think that they need some advanced phone system or feel there may need to be an expensive change that has to be made to their existing phone system to use call tracking.

Fact of the matter is that there is usually no change that has to be made to use our call capture technology. You can usually use any phone from the most basic to advanced telephone systems. With most phones/phone systems we can usually have a number up, quality checked and ringing where you want it to within minutes. Therefore, you can be tracking almost immediately.

You see our technology is placed in-front of your phone system. Basically what happens is we provide you a number that is running through our software in our phone system. When your customer or prospect dials that special number, it rings at your office or cell phone and as the call goes on we can capture the data on that call.

When you hang up our system stops and the caller is never any wiser. There are no clicks or transfers, as the whole process is seamless to the caller. For you the data is amazing and available within about 7 seconds of the call.

So, if you are considering call tracking put aside the fear of "extras". There are no hidden challenges in our system. Give us call and we can explain our call tracking technology further. I am sure you will find the whole technology amazing.

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